Posts from David

Photo by JD Gipson on Unsplash

Master the basics before buying the gear

Buying a DSLR camera opens the door to a whole world of new opportunities, allowing you to take professional quality photos wherever you go. Quite simply, it is a must-have addition for everyone wanting to capture the most magical moments in their lives. While the basic setups are very affordable, the additional equipment can soon…
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Don’t forget your good customers

Every entrepreneur should appreciate the fact that keeping clients happy is about far more than providing quality products. Quality customer care is an equally crucial matter that can make all the difference to retention rates. A one point reduction in churn can yield a double digit increase in margin. The most common pitfall in this…
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Customer service impacts your brand

In the global marketplace of business and social media, the importance of successful branding cannot be emphasized enough. An attractive logo, catchy ad campaign, and impressive website or store will undoubtedly set a positive first impression, but these aren’t the only crucial factors to consider. In truth, the quality of your customer care could become…
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Best tips for taking great digital photos with your smartphone

The smartphone is truly one of the greatest inventions of our time. Whether you’re team Apple or team Android, your device can be used to enhance daily life in a whole host of manners. And one feature that has truly changed our lives is that of the camera. We’re now snapping photos with everything we…
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6 things to pack next time you travel abroad

When you’re preparing for your travels abroad, making a list of what to take is an important step before you leave. When I do this, I avoid the feeling that I forgot something. You could just pack at random, but you’re much less likely to forget something if you have a list. You should try…
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Four places to visit during your lifetime

Everyone should have a travel bucket list. There are so many incredible places to visit around the world. Even when we live in a great country, with diverse regions and cultures, it’s good to branch out and see what the world has to offer. But it’s tough to choose between all the amazing destinations, activities…
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Customer Service Infographic by David Highbloom
David Highbloom's Travel Statistics Infogrphic

10 Cool Stats about Travel

Traveling is a pastime and passion of mine, as you know by reading the content on my site. With this in mind, I worked with a colleague to put together this cool infographic on travel stats.

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4 Lessons I Learned from Starting My Own Business

In a world that both admires and values entrepreneurship, deciding to take the plunge and start a business can be intimidating and overwhelming. I believed that I went into my first major business endeavor with my eyes wide open, thinking that I had researched sufficiently and thus knew exactly what to expect. However, I soon…
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Customer Service is about Listening

In the age of the internet, customers have more choice than ever before when it comes to purchasing nearly any type of product or service. The internet and globalization have opened up a wealth of options to the eager consumer. As a result, companies have to try harder than ever to capture and keep their…
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